While we have a high success rate in removing most types of stains, some stains may be difficult or impossible to remove. We will do our best to remove the stains, but we cannot guarantee complete removal.

Yes, our cleaning process is safe for all types of sofa fabrics, including delicate fabrics such as silk and velvet. We use safe and eco-friendly cleaning solutions and take special care to avoid any damage to your sofa.

The duration of the cleaning process depends on the size of your sofa, the extent of cleaning required, and the drying time. On average, it takes around 1-2 hours to complete the cleaning process, but we will provide you with a more accurate estimate based on your specific requirements.

No, you do not need to prepare your sofa before the cleaning appointment. Our technicians will move the furniture and prepare the area before starting the cleaning process. However, we recommend removing any personal belongings such as pillows or throws before the appointment for faster and more efficient cleaning.

Your sofa will be slightly damp after the cleaning process, so we recommend waiting 4 - 6 hours before using it again. However, the exact drying time may vary depending on the humidity and temperature of your room.